Privacy polcy Hotel am Reiterkogel & Liemers Lodge

Data Protection

We take the protection of your personal data very seriously. We process your personal data in accordance with the legal data protection regulations and this privacy statement. The use of our website is generally possible without providing personal data. If personal data (such as name, address, or email addresses) is collected on our pages, it is always done on a voluntary basis, as far as possible.

Data Processors, Recipients

We process your personal data with the support of data processors who assist us in providing the services (e.g., web host, email newsletter distribution service).

These data processors are obligated to strictly protect your personal data and may only process your personal data for the purpose of providing our services. Your personal data will only be shared with business-related service providers, such as banks (in case of transfers to you), tax advisors (if you appear in our accounting records), shipping service providers (in case of shipments to you), etc.

Contact Form

After submitting the contact form, the personal data you entered will be processed by the data controller for the purpose of processing your inquiry based on the consent you provided by submitting the form.

There is no legal or contractual obligation to provide the personal data. Failure to provide the data will simply result in your inquiry not being submitted, and we will be unable to process it.

You have the right to withdraw your consent at any time by notifying us in writing, without affecting the lawfulness of the processing that took place based on your consent before the withdrawal.

Cookies

This website uses cookies. Cookies make websites more user-friendly and efficient. A cookie is a small text file used to store information. When visiting a website, the website can place a cookie on the visitor's computer. When the user visits the website again later, the website can read the data from the previously saved cookie and, for example, determine if the user has visited the website before and which areas of the website the user was particularly interested in. For more information about cookies, you can visit http://de.wikipedia.org/wiki/HTTP-Cookie

Change Cookie Settings

The user can set how the web browser handles cookies, which cookies to accept or reject, in the browser settings. The exact location of these settings depends on the browser being used. Detailed information can be accessed via the help function of the respective web browser. If the use of cookies is restricted, some functions of this website may not be fully available.

Edit Cookie Settings

Server Log File

This website processes the following personal data in a server log file for the purpose of monitoring technical functionality and improving the operational security of the web server based on the predominant legitimate interest of the data controller (technical security measures): IP address, directory protection user, date, time, accessed pages, logs, status code, data volume, referer, user agent, and accessed hostname.

The IP addresses are anonymized in the process. The anonymized IP addresses are deleted after 60 days. Information regarding the directory protection user is anonymized after one day.

Error logs, which record faulty page accesses, are deleted after seven days. These logs include error messages, the accessing IP address, and, depending on the error, the accessed webpage.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google"), based on the legitimate interest of analyzing website usage. We have entered into a data processing agreement with Google for this purpose.

When you visit our website, a connection is established to Google's servers via software, and data is transmitted to Google’s servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze their use of the website.

This website uses the "IP anonymization" feature. This means that your IP address will be truncated by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area and anonymized. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

According to Google, Google will use the collected data to evaluate the use of the website, compile reports on website activities, and provide other services related to website and internet usage.

Google may also transfer this information to third parties, if required by law, or if third parties process the data on behalf of Google.

For detailed information on how user data is handled in Google Analytics, you can refer to Google’s privacy policy at www.google.com/intl/de/policies/privacy/ or support.google.com/analytics/answer/6004245.

Deactivate Google Analytics

You can generally prevent the collection of your user data on our website by enabling the "Do Not Track" setting in your web browser. Our website respects the "Do Not Track" signal sent by your browser to all websites.

You can prevent the collection of your user data by Google Analytics across all websites by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Local Analytics Software

We process connection and browser data using local analytics software for the purpose of analyzing the use of our website, resolving errors, and further developing the content, until objection is raised. The legal basis for processing is the technical necessity of processing analytics data as required for the provision of the service expressly desired by users, according to § 96 Para. 3 TKG.

Widgets

HolidayCheck Widget

Our website integrates web widgets from HolidayCheck AG, Bahnweg 8, CH-8598 Bottighofen, Switzerland. Web widgets are small programs embedded in the website that display information from other websites.

In this case, the content displayed on our website (reviews/recommendation rate) is always retrieved live from the HolidayCheck servers. For this to work technically, data needs to be exchanged between the two involved servers. This includes the date and time of the visit, the page from which the query is made, the IP address, browser type and version, device type, operating system, and similar technical information.

The legal basis is our legitimate interest according to Art. 6 Para. 1 f) GDPR. By providing this service, we deliver current and accurate content on our homepage. The processed data is only used for providing the content or transmitting data you provided when submitting a review directly on our website. It is not processed for any other purposes, especially not for analyzing user behavior.

The aforementioned data is not stored by us during this processing. To design the widgets, we use Google Fonts. For this, your IP address is transferred to Google servers in the USA. The EU-US Privacy Shield serves as a guarantee according to Art. 45 GDPR. The legal basis is our legitimate interest according to Art. 6 Para. 1 f) GDPR. By using the fonts, we ensure consistent display of the widgets. Information regarding data processing by HolidayCheck AG can be found in the privacy policy at www.holidaycheck.de/datenschutz.

Your Rights

You have the right to access, rectify, erase, and restrict the processing of your personal data. If the legal basis for processing your personal data is your consent or a contract entered into with you, you also have the right to data portability.

You have the right to withdraw any consent you have given for the processing of your personal data. The legality of the processing of personal data up until the withdrawal will not be affected by the withdrawal.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

You also have the right to file a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).